Good
This phone shows clear evidence of prior wear. There may be scratches and nicks on the screen and the back casing.
Every phone Orchard sells is guaranteed to work like new. Our condition grades refer exclusively to the phone's outward appearance
All refurbished Orchard phones and iPads are protected by a 90-day warranty for functionality issues or a change of heart, with free returns. No need for a reason beyond “I just don’t like it”, although we always appreciate additional details and our support team is often able to help you resolve any little glitches remotely.
Your 90-day warranty starts on the day you receive the phone. We’re happy to accommodate returns for repairs, replacements or refunds within that timeframe. Just get in touch with our support team at support@getorchard.com – we’ll discuss the specifics of your return and we’ll work together to find a solution that makes sense to you.
Find out more here.
Apple
iPhone 11 Pro Unlocked
iPhone 11 Pro Unlocked
Pay in low, interest-free monthly installments with Flexiti.
Free Shipping! Get it between
Works with all carriers
90-day no question asked warranty
Orchard Care Premium Extended Warranty
Orchard Care Premium covers your phone against all functionality issues and accidental damage for 1 full year from your purchase date. See the following table for breakdown:
| Purchase Price | Repair Deductible | Replacement Deductible |
|---|---|---|
| Less than $250 | $25 | $75 |
| $250 - $500 | $50 | $100 |
| $500+ | $75 | $150 |
For more details on coverage and claims, see our FAQ or give us a call at 1-800-736-2703.
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Like New, Very Good and Good only refer to the cosmetic condition of the phone. Please see the product photos and/or tap the ‘i’ icon beside Condition for more details on each condition tier. Note that every phone we sell has undergone rigorous testing by two trained technicians. This ensures that every phone we sell is working perfectly, regardless of the phone’s condition tier. Part of our inventory is in “Brand New” condition. These are phones that are sealed in their box and have never been used before.
Yes: an unlocked device will work with all Canadian carriers. Orchard phones are not tied to any specific contract or phone plan, so you can choose the plan that is right for you. To use this phone with your plan, you will need a Nano SIM card from your carrier. If you already have a 'live' Nano SIM card, simply insert it into your new phone to instantly begin using it with your plan.
Our goal is to ensure that our customers get a full day of average use with each charge. After some experimentation, we have figured out that in order to get a full day’s use, a phone must have a minimum of 83% of its original battery capacity. If a battery doesn’t meet this standard, we replace it with a brand new, high-quality third party battery. Because our inventory moves so quickly, we do not display each individual phone’s remaining battery capacity on this page.
Maybe! If we uncover any issues in the course of our extensive testing, we’ll repair the phone to ensure it is fully functional. To keep our phones attractively priced, we use top quality third-party parts. These work just as well as parts from the manufacturer, they are just more affordable and readily available. On recent iPhone models, this means that you might see a message in your phone’s settings saying that a part is not a genuine Apple replacement.
Orchard’s inventory comes from people who sell their phones to Orchard through our Concierge selling services. All phones are shipped to our office, where they undergo two rounds of rigorous testing by our highly trained staff. We only sell devices that pass all our tests, so that our buyers can be confident they’ll receive a fully functional device.
Each phone undergoes a rigorous 30-point inspection. Better than a fine-toothed comb, our quality experts combine manual tests that simulate real-world use and software checks to ensure quality.
